Schedule

Feedback from users on our learning technology tools is the cornerstone of progress and success, driving innovation and excellence. However, our traditional feedback mechanisms were falling short, leaving users frustrated and not allowing us to action their feedback in a organised way. Our team recognized this challenge and embarked on a journey to change the way we collect, analyze, and act upon feedback. Learn about our successes, challenges and next steps.

This presentation will explore the intricacies in migrating eReports to a new technology platform, the challenges faced during the process, the innovative features introduced, and a glimpse into the backend code that powers it all. Attendees will leave with an understanding of the new features available, as well as foster meaningful discussions to address common challenges effectively.

Highlighting new trends in classroom teaching infrastructure, including accessibility technology as a means to improve student access and learning outcomes. In this session, I hope to highlight:

• On-demand recorded lectures with improved AI analytics and audio/visual capture
• Audio quality
• Assisted listening
• Classroom system reliability, management and performance

I also hope to have some new and pre-market manufacturer demo equipment onsite to showcase

Cyber threats have emerged to be one of the most pressing challenges for global security and business operations. As our reliance on digital infrastructure and interconnected systems grows, so does our exposure to cybercriminals, nation-states, and others that would look to exploit vulnerabilities for financial gain, espionage, or ideological motives. This talk will review the current state of the cyber threat landscape, mitigation strategies, and the York University cyber initiatives roadmap.

Learning outcomes:

• Better informed on the latest real-world cyber threats, how they are evolving, and their relevance to the York community
• Practical insights and tips for York IT professionals on how to help safeguard their IT environments
• Knowledge of opportunities for sharing and participation in York cyber initiatives

In collaboration with UIT, the LA&PS IT team has created and supports various data metrics, analytics, and visualizations for key areas of the Faculty that help with data driven decision making. This presentation will bring together various stakeholders to demonstrate the business value of IT, and how the work occurring in the LA&PS IT team is strategic as well as operational.

An introduction to AVD:

• What is AVD and desktop virtual machines?
• Why does the institution have an interest?
• How are we, together with our Faculty partners intend to deliver this service?

The learning outcome is to:

• educate the community about the technology and the service offering
• manage expectations & set success criteria
• provide a project update on delivering the service

Identity and Access Management (IAM) represents a foundational function within information security and risk management, crucially contributing to organizational enablement and operational effectiveness. IAM encompasses the coordination of people, processes, and technologies to effectively manage access and user lifecycles. York University has embarked on a comprehensive IAM transformation initiative aimed at modernizing various facets of IAM operations and the technology stack.

In this session, our objective is to provide the audience with valuable insights into the following areas:

• Gain an understanding of the driving forces behind York University's IAM transformation journey.
• Receive an overview of the new IAM features and capabilities.
• Witness a demonstration of the forthcoming end-to-end access lifecycle process.
• Explore IAM industry trends and contemporary best practices that are generating excitement.

Glendon ITS Director, Raiman Dilag, former shipboard Guest Services Manager and IT Officer with Disney Cruise Line shares practical ways to apply a Disney delivery and leadership approach for world class service.

About the presentation: An introduction to Amazon’s peculiar, customer-centric approach to innovation, organized around four interdependent elements: culture, mechanisms, architecture, and organization. The session uncovers the valuable insights, lessons learned and best practices that have shaped Amazon’s Culture of Innovation

About the speaker: Candi Jeronimo has more than 20 years of experience helping organizations get to the core of their message. Starting her career in journalism and working as a producer and writer for years, Candi helps organizations uncover their mission and communicate it to their audience. Having spent the last 13+ years working in technology, Candi has been at the forefront of digital innovation and witnessed the impact cloud adoption has had across all sectors including in higher education. From EdTechs to post-secondary institutions, Candi has helped craft their stories of transformation working with CIOs, educators, researchers, etc. Starting at AWS in 2017 in Toronto, Candi is now responsible for ushering the next wave of change in the education sector, primarily focused Eastern Canada. From enabling researchers to shorten their time to science to helping IT teams modernize critical systems that impact the student experience, Candi gets to the core of what organizations need and works backwards to find solutions.”